For first subscriptions: If you have subscribed at the end of the month, you will receive the last month’s/current month’s box within 3-5 working days from the day you placed your order.
For recurring subscriptions: We will send your box between the 5th & the 10th of each month. You need to allow 2-3 working days to receive your parcel.
When you first subscribe, you will be billed immediately. Keep in mind that if you subscribe at the end of the month, you may receive two boxes on the same month, as your following box will be charged on the 2nd of the month (only if we are releasing a box in the following month: February, April, June, August, October or December).
Therefore, for all recurring boxes, we will take the payment on the 2nd of the month.
For single boxes, there will not be any recurring payment. You will be billed immediately.
You can only cancel your subscription when your purchased option has ended – If you cancel, you won’t be renewed after the three or six months your subscription lasted. If you no longer want your subscription to be renewed, please email us to email@example.com & we will cancel it for you. We will send you a confirmation email once this is done.